Best way to get help
Contact support at cyrus.dev.design@gmail.com. If your question is about account access or deletion, contact support from the same email address tied to your account whenever possible.
Support
Help and troubleshooting
Use this page for app setup help, developer-station access questions, or account-deletion support.
Include these details
- Device model and Android version
- Whether you are using NOAA-only mode or a developer-station account
- A screenshot or short description of the issue
- Any exact error message shown by the app
Common issues
- Location prompt: You can deny location access and enter latitude/longitude manually in Settings.
- Delete account asks for sign-in again: That is a Firebase security requirement. Sign in again and the app will retry deletion automatically.
- NOAA or ECCC data temporarily unavailable: Some NOAA or Environment and Climate Change Canada endpoints occasionally return temporary access or availability errors. Retrying later often resolves it.